SharePoint vs. Social Media

by Kevin Jones on June 22, 2009

Recently I was asked if I was OK with using SharePoint instead of social media software.  The short answer is a resounding NO.

Why?  My main reason – which may not seem like much on the outset – is that SP is document focused and social media is people focused.  After that explanation I can hear the question, “So what?  If they do the same thing is there any difference?”  First of all, they don’t do the same thing.  They may look like it, but they don’t.

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Creative Commons License photo credit: withoutgas2

In a few weeks I am leading 14 Boy Scouts, 14-17 years old and 12 leaders and parents on a bicycle trip from Cannon Beach on the north coast of Oregon to Florence, a central coastal town.  Some boys have road bikes.  Others are making due with mountain bikes equipped with slick tires, not the knobby ones.  These bikes were made for mountain biking, not for road biking.  Making adjustments will help.  But through the last year’s practice runs there is a definate difference between those who’s bikes are make for the trek and those who’s bikes are not.  They are slower.  These boys expend more energy to get the same distance.  They drag everyone behind.  They have to stop for more breaks.  They are not as aerodynamic (and with a headwind on the Oregon coast that makes a BIG difference). If the bikes have shocks… well, that is a killer.

In the same way, both SharePoint and social media might be said to make similar journeys – they are both vehicles.  But for different landscapes and different purposes.  Even with the changes SP says they will make in 2010, it still will not have the right focus.

Besides, how do you act and think and feel and interact when you are working on a document.  Now, how do you act and think and feel and interact when you are working with a person.  The PEOPLE are the ones that create the documents.  Why focus on the documents with limited knowledge when you can focus on the people unlimited & timely knowledge?  It is a different mindset which makes you interact with the people and content differently.

Here are a couple resources that talk about the difference between the two.

http://blogs.zdnet.com/Hinchcliffe/?p=280

http://www.computerworld.com/action/article.do?command=viewArticleBasic&taxonomyName=Software&articleId=9134641&taxonomyId=18&pageNumber=1

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  • http://manishmo.blogspot.com Manish Mohan

    I agree. I have tried to use SharePoint to build a community (internally within my organization) but it’s been hard. Sure its got a Wiki and does a great job at managing documents, but no definitely not suitable for social media.

  • Mark Britz

    I do not disagree with its limitations and always strive to provide the best channels for all learning to take place. However sometimes an “artist” must create from the medium at hand. If an employer uses this platform and it just so happens to have SL enhancing features – I say go for it. Any port in a storm right?

  • http://nkilkenny.wordpress.com Natalie Laderas-Kilkenny

    I’ve been working Sharepoint free for two years now and I love it. Maybe it’s me, but I’ve always felt that Sharepoint (inadvertently or not) formalizes communication, updates, everything so that it’s stiff and unrelenting. I often felt that I had to jump through hurdles just to find or post things, or I was memorizing multi-stepped processes to get to the right places. Maybe it’s changed in the past two years, but social networking software needs to be friendly, inviting and seamless. Sharepoint just doesn’t fit this bill.

  • Thabo

    Sharepoint is not perfect I get that.

    WHat are the alternatives for large organisations that need both a document management and a social network side.

    The problem with multiple tools is the increased complexity of the IT environment internally.

    Social media alone will not get the job done in my organisation.

    Sharepoint at present seems the lesser evit

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