This morning during our weekly recording of the Social Learning Strategies and Trends Podcast (also available on iTunes), Dave and I were gabbing about designing learning – not just training. And he asked the question (certainly not verbatim), “Are trainers the chef or the waiter?” I loved this!
Now, don’t get me wrong. We need BOTH Chefs and Waiters. But if there are not any true performance chefs at an organization and there are only waiters, or the the wrong people are performance chefs, the outcome will leave a bad taste in everyone’s mouth.
And we all know what that tastes like.
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