For a recording of Webinar #2, go here.
This one focused on how to use Social Learning with Knowledge Management and what it will take to make it all work. It was presented by Cindy Rockwell, CEO of CustomerVision.
There were a number of key points that Cindy brings up, including the need to make it easy and a part of the workflow. There are also a number of key features that help create a Social Learning environment. There is a lot of great information. Check it out!
